We give you a Real personal touch! When possible, we give you multiple options. What sets us apart? When you take your pc to most repair places and they reload windows, they will go as far as to load the operating system and that’s all. We treat each pc like we are doing it for mom. We start by updating any firmware including the BIOS. Then we back up all your files (not specific specialized software). Then we test your drive, wipe it digitally clean and reload the newest version of Windows. But we don’t stop there. Next we adjust all the settings to make your PC easier to use. Often times making it look a lot more like windows 7. Plus we change the setting to give you More privacy and less notifications. We update all the software and all the drivers and install all the software that you will likely need and want. Once you pick it up, all you have to do is turn it on and log into your accounts. It’s about going the extra mile.